Privacy Policy

Introduction

eCommerceBrowser.com is dedicated to protecting the privacy of our users whilst maintaining the highest level of service. In order to help us to provide you with the best possible quality of service, we may collect information from you when you visit our site. All information collected will be used lawfully in accordance with the Data Protection Act 1998 (UK). 

What type of information does eCommerceBrowser.com collect?

We collect information in three ways:

  1. Data provided by you:
    You supply us with data by filling in one of our online forms. 
    This information includes: Contact details entered during registration form eCommerce Browser app
  2. Data provided by Facebook:
    On installing the app we automatically collect contact details for the page administrator and the contact address details of the Facebook page the app is being installed on. This is only used to pre-populate the forms on the admin mode of the app to speed up the registration process.
    This information includes: Public page contact details and user's name and email address
  3. Data collected automatically:
    This will include browsing patterns and search requests. This data is anonymous and presented at an aggregated level so that we can use it to improve the site and to be able to offer the lite version for free, via sponsorship.
    This information includes : Cookies and IP
    Third parties using automated data:
    • We use Google Analytics to do this and Google stores this information. Google Analytics uses cookies, which are small cookie files that are stored on your computer and contain some information that uniquely identifies your browser. To view Google's privacy policy, please click here: http://www.google.com/privacypolicy.html
    • We use LifeStreet to provide third party adverts on the Free lite version of the app.  LifeStreet does not collect any personally identifiable information about you. It currently uses cookies and web beacon technology to collect certain Internet-related or ad-related information about you. To view their privacy policy, please click here: https://www.lifestreetmedia.com/privacy/

What does eCommerceBrowser.com do with the data?

Your personal data entered by you or via Facebook will never be supplied to external third-parties.
The data you provide us will only be used to improve our service to you.

  1. Data provided by you:
    Personal details such as name and contact address will be used to process upgrades and generate the associated invoice if you choose to use one of the paid versions. Your email may be used to contact you if there are any issues with your account.
  2. Data provided by Facebook:
    This data is only used to pre-populate the forms in the admin mode of the app to speed up the registration process. This data stored by us can be viewed and managed by you via the apps "Admin Mode" section.
  3. Data collected automatically:
    All automatically-collected data is anonymised and cannot be used to identify you. We look at browsing patterns and search requests to help us improve our service to you and to make the service as easy to use as possible.

International data transfers
We operate in the UK and all personal data is stored in accordance with the Data Protection Act 1998 (UK). Anonymous data (i.e. Cookie and IP) are transferred to third parties (Google and LifeStreet) that are located in the US, which do not have data protection laws equivalent to those in force in the European Economic Area

Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. You can ensure that all personal data is handled via SSL by using https://www.facebook.com to access your admin section.  All our website financial transactions are handled securely through our payment services provider, Paypal. You can review the PayPal privacy policy at http://www.paypal.com. We will share information with PayPal only to the extent necessary for the purposes of processing payments you make via our website and dealing with complaints and queries relating to such payments.

Contact Us

Should you have any queries about how we use this data, please contact us on support@ecommercebrowser.com or via post at eCommerceBrowser Team, Bright Software Solutions, Eastgate Oriental City, Eastgate Road, Bristol, BS5 6XX, UK.

Dear Customers,

We have regretfully decided to close eCommerceBrowser to all new customers. We have come to this decision because Facebook made a change so the tabs/apps can only be installed to Pages with more than 2000 likes, as of Mid-2018.

In addition to this Facebook has previously chosen to block tabs from being visible on their mobile site and at the same time launched their own e-commerce advertising, resulting in reduced conversion rates.

However, we have been told it still works well for a few pre-existing customers and at present we will try to continue to keep the site active whilst they find the system useful.

Kind regards

eCommerce Browser Support Team
https://support.brightsoftwaresolutions.com/